Client Services

Specimen Pickup Request

Submit a specimen pickup request for your facility. Vitro Molecular Laboratories uses this information to help coordinate pickup timing, specimen handling, and client service follow-up.

Use this workflow to request specimen pickup support from Vitro Client Services. Please provide accurate contact, facility, specimen, timing, and access details so the team can review the request and coordinate next steps.

What happens after submission

Vitro will review the pickup request details, confirm the workflow as appropriate, and coordinate follow-up through client services or logistics.

Urgent pickup guidance

For STAT or time-sensitive pickup needs, contact Vitro directly in addition to submitting this form so availability and timing can be confirmed.

Before you submit

Include lockbox, access, specimen type, number of cases, and any special handling notes that may affect pickup coordination.

Time-sensitive request?

Submit the form, then call Vitro directly at (305) 267-7979 for STAT or urgent pickup coordination.

Client Services Support

Need help with onboarding, requisitions, specimen handling, or portal access?

Pickup Request

Request specimen pickup

Fields marked with an asterisk are required.

Requester Information
Pickup Details
Additional Information
STAT notice: For STAT or time-sensitive pickup requests, please contact Vitro directly after submitting this form to confirm availability and timing.