1
Complete Your New Client Form
Download and complete the New Client Registration Form to begin account setup.
Client Services
New Client Resources
Everything your organization needs to begin working with Vitro Molecular Laboratories.
Easily access onboarding forms, submission guidance, portal information, and client service resources designed to help your organization begin working with Vitro efficiently and confidently.
Onboarding Steps
Start working with Vitro confidently.
Follow these steps to prepare your account, forms, portal access, supplies, and specimen logistics.
2
Review Submission Guidance
Understand specimen submission, handling, shipping, and requisition requirements before sending cases.
3
Request Client Portal Access
Coordinate access to Vitro's client portal for ordering, results review, and workflow communication.
4
Coordinate Supplies and Pickup Logistics
Request specimen kits, confirm courier or shipping workflows, and coordinate specimen pickup if applicable.
5
Contact Client Services
Connect with Vitro's team for onboarding questions, account setup support, or operational assistance.
Helpful Resources
Access Helpful Information
Find submission guidance, contact details, and key resources to help your team get started quickly and confidently.
Requisition Forms
Download the correct requisition forms for pathology and specialty testing submissions.
Open ResourceSpecimen Collection Kits
Review kit contents and request specimen collection and transport supplies.
Open ResourceSpecimen Handling & Shipping
Get help confirming specimen handling, packaging, transport, and shipping workflows.
Open ResourceRequest Specimen Pickup
Submit facility pickup details for specimen logistics and client service follow-up.
Open ResourceClient Portal
Access Vitro's secure portal for ordering, results review, and client communication.
Open ResourceContact Client Services
Connect with Vitro for onboarding, account setup, specimen workflow, or portal support.
Open ResourceNeed Help Getting Started?
Client services can guide your next step.
Vitro's client services team can help your organization with onboarding, account setup, specimen submission workflows, and portal access.